Zendesk Service motivated Zoosk’s representatives and you will doubled their productivity
Zoosk wanted a wealthy and you can practical let desk app that may getting implemented without difficulty. Zendesk Assistance offered just the right mixture of stamina and you may convenience.
Zoosk ‘s the earth’s biggest social dating area, with registered 50 billion single men and women of 60 regions because their beginning within the 2007.
Pages have access to Zoosk’s internet dating sense throughout the businesses site, social media programs, cellular attributes, and downloadable pc application. This service membership is available in more 20 dialects.
Zoosk makes internet dating enjoyable and easy, and also the team desires their support feel to be a similar way. When professionals has questions relating to battery charging, memberships, otherwise site has actually, the organization is designed to perform as quickly as possible that have amicable, real support. However, until recently, Zoosk made use of discover origin ticketing and you may email choices
“We had been a normal startup, using hacked-to each other totally free equipment to support all of our customers,” said Eric Hallquist, Elderly Manager regarding Affiliate Businesses. “Even as we grew when you look at the sophistication and you will complexity, we needed better understanding of buyers requests so we can finest focus on our assistance factors.”